Manual verification validations triggered by Apple operations including brand claims, requirements, and transfer requests

Manual Verification

Validations that may be "triggered" by Apple Business operations in "offline" mode. For a portal user, code triggers generation of a notification for email delivery and a notification for display in the portal. Portal/email notification content may differ from content written to feedback and made available via the Feedback API.

BrandAlreadyClaimed

Definition	Severity	API	Sample	Mode
Validate that an existing brand is not already claimed by the same organization

Example Validation Report

{
  "code": "VALIDATION__BrandAlreadyClaimed",
  "severity": "VIOLATION",
  "message": "The brand was already added to Apple Business.",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

Portal/Email Notification

subtitle: Already Added
body: The brand was already added to Apple Business.

BrandDetailsIncorrect

Definition	Severity	API	Sample	Mode
Validate that brand details are correct

Example Validation Report

{
  "code": "VALIDATION__BrandDetailsIncorrect",
  "severity": "VIOLATION",
  "message": "The details about the brand are incorrect.",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

Portal/Email Notification

subtitle: Incorrect Details
body: The details about the brand are incorrect.

BrandDoesNotMeetRequirements

Definition	Severity	API	Sample	Mode
Validate that a brand satisfies requirements to be added

Example Validation Report

{
  "code": "VALIDATION__BrandDoesNotMeetRequirements",
  "severity": "VIOLATION",
  "message": "Brand does not meet requirements",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

Portal/Email Notification

subtitle: Doesn't Meet Requirements
body: The brand doesn't meet the requirements for Apple Business.

BrandInformationRequired

Definition	Severity	API	Sample	Mode
Validate that sufficient information about the brand has been provided

Example Validation Report

{
  "code": "VALIDATION__BrandInformationRequired",
  "severity": "VIOLATION",
  "message": "More information about your brand is required.",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

Portal/Email Notification

subtitle: Additional Brand Information Required
body: Additional information is needed in order to verify the brand.

BrandRejected

Definition	Severity	API	Sample	Mode
Validate that no Apple Maps policy reason exists to reject a brand

Example Validation Report

{
  "code": "VALIDATION__BrandRejected",
  "severity": "VIOLATION",
  "message": "Other (Final)",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

Portal/Email Notification

subtitle: Not Qualified
body: The brand doesn't qualify for Apple Business.

BrandReviewNote

Definition	Severity	API	Sample	Mode
Custom note. For informational purposes only

Example Validation Report

{
  "code": "VALIDATION__BrandReviewNote",
  "severity": "VIOLATION",
  "message": "<free-form map ops note here>",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

BrandTransferRequestRejected

Definition	Severity	API	Sample	Mode
Validate that an organization has a rightful claim to a brand that is already claimed by another organization

Example Validation Report

{
  "code": "VALIDATION__BrandTransferRequestRejected",
  "severity": "VIOLATION",
  "message": "The details of your request to transfer ownership to you couldn't be verified.",
  "details": {
    "createdDate": "2026-10-10T11:36:02.00Z",
    "submitted": [],
    "compared": [],
    "expected": []
  }
}

Portal/Email Notification

subtitle: Unable to Transfer Brand
body: The details of your request to transfer ownership to you couldn't be verified.