Location manual verification rules for policy compliance and review requirements

Manual Verification

Validations that may be "triggered" by Apple Business operations in "offline" mode. For a portal user, code triggers generation of a notification for email delivery and a notification for display in the portal. Portal/email notification content may differ from content written to feedback and made available via the Feedback API.

Claim

LocationPrimaryCategoryIsRejected

Definition	Severity	API	Sample	Mode
Validate that the location primary category is permissable

Example Validation Report

{
  "code": "VALIDATION__LocationPrimaryCategoryIsRejected",
  "severity": "VIOLATION",
  "message": "Location primary category is rejected"
}

Portal/Email Notification

subtitle: Primary category doesn't meet requirements
body: The location's primary category doesn't meet the requirements for Apple Business.

Claim

LocationAlreadyClaimedByDifferentOrganization

Definition	Severity	API	Sample	Mode
Validate that the location is not already claimed by a different organization

Example Validation Report

{
  "code": "VALIDATION__LocationAlreadyClaimedByDifferentOrganization",
  "severity": "VIOLATION",
  "message": "Transfer Claim Rejected"
}

Portal/Email Notification

subtitle: Unable to Transfer
body: The details of your request to transfer ownership to you couldn't be verified.

LocationAndClaimRejected

Definition	Severity	API	Sample	Mode
Validate that a location claim successfully passes review

Example Validation Report

{
  "code": "VALIDATION__LocationAndClaimRejected",
  "severity": "VIOLATION",
  "message": "Final Reject"
}

Portal/Email Notification

subtitle: Unable to Add Location
body: This location couldn't be added to Apple Business.

Flexible Action Link

FlexibleActionLinkLoadsObjectionableContent

Definition	Severity	API	Sample	Mode
Validate that a flexible action link does not load objectionable content

Example Validation Report

{
  "code": "VALIDATION__FlexibleActionLinkLoadsObjectionableContent",
  "severity": "VIOLATION",
  "message": "Flexible Action Link contains objectionable content."
}

Portal/Email Notification

subtitle: Action link may be offensive
body: The action link website may be offensive.

FlexibleActionLinkNotRelatedToLocation

Definition	Severity	API	Sample	Mode
Validate that a flexible action link is semantically related to the location

Example Validation Report

{
  "code": "VALIDATION__FlexibleActionLinkNotRelatedToLocation",
  "severity": "VIOLATION",
  "message": "Flexible Action Link does not correspond to Location."
}

Portal/Email Notification

subtitle: Action link doesn't match location
body: The action link has an address that doesn't match your location details.

FlexibleActionLinkNotRelatedToCallToAction

Definition	Severity	API	Sample	Mode
Validate that a flexible action link is semantically related to call-to-action

Example Validation Report

{
  "code": "VALIDATION__FlexibleActionLinkNotRelatedToCallToAction",
  "severity": "VIOLATION",
  "message": "Flexible Action Link does not correspond to Action Type."
}

Portal/Email Notification

subtitle: Action link doesn't match action
body: The action link website doesn't match the action type.

FlexibleActionLinkNotLoadingWebPage

Definition	Severity	API	Sample	Mode
Validate that a flexible action link loads a web page correctly

Example Validation Report

{
  "code": "VALIDATION__FlexibleActionLinkNotLoadingWebPage",
  "severity": "VIOLATION",
  "message": "Flexible Action Link is unavailable."
}

Portal/Email Notification

subtitle: Action link isn't available
body: The action link that was provided isn't available.

FlexibleActionLinkRejected

Definition	Severity	API	Sample	Mode
Validate that no Apple Maps policy reason exists to reject a flexible action link

Example Validation Report

{
  "code": "VALIDATION__FlexibleActionLinkRejected",
  "severity": "VIOLATION",
  "message": "Flexible Action Link does not meet the requirements for Apple Business."
}

Portal/Email Notification

subtitle: Action link doesn't meet requirements
body: The action link doesn't meet Apple Business requirements.

Location

LocationDetailsIncorrect

Definition	Severity	API	Sample	Mode
Validate that location details are complete and accurate

Example Validation Report

{
  "code": "VALIDATION__LocationDetailsIncorrect",
  "severity": "VIOLATION",
  "message": "Incorrect details"
}

Portal/Email Notification

subtitle: Incorrect Details
body: The details about the location are incorrect.

LocationDoesNotHavePhysicalLocation

Definition	Severity	API	Sample	Mode
Validate that a location has a physical presence and is visitable

Example Validation Report

{
  "code": "VALIDATION__LocationDoesNotHavePhysicalLocation",
  "severity": "VIOLATION",
  "message": "Does not have a physical location"
}

Portal/Email Notification

subtitle: No Physical Address
body: The location doesn't have a physical street address.

LocationIsHomeBusiness

Definition	Severity	API	Sample	Mode
Validate that a location does not operate out of a residential dwelling

Example Validation Report

{
  "code": "VALIDATION__LocationIsHomeBusiness",
  "severity": "VIOLATION",
  "message": "Cannot be a home business"
}

Portal/Email Notification

subtitle: Home Business
body: Your location isn't accessible to the public.

LocationIsMobileBusiness

Definition	Severity	API	Sample	Mode
Validate that location is not a mobile operation with a variable address and/or display point

Example Validation Report

{
  "code": "VALIDATION__LocationIsMobileBusiness",
  "severity": "VIOLATION",
  "message": "Cannot be a mobile business"
}

Portal/Email Notification

subtitle: Mobile Business
body: This is a mobile business that operates at multiple locations.

LocationRejected

Definition	Severity	API	Sample	Mode
Validate that no Apple Maps policy reason exists to reject a location

Example Validation Report

{
  "code": "VALIDATION__LocationRejected",
  "severity": "VIOLATION",
  "message": "Does not meet Maps policy"
}

Portal/Email Notification

subtitle: Doesn't Meet Requirements
body: The location doesn't meet the requirements for Apple Business.

LocationPrimaryCategoryRejected

Definition	Severity	API	Sample	Mode
Validate that the primary category is suitable for the brand

Example Validation Report

{
  "code": "VALIDATION__LocationPrimaryCategoryRejected",
  "severity": "VIOLATION",
  "message": "Primary category is not suitable for the brand"
}

LocationReviewNote

Definition	Severity	API	Sample	Mode
Custom note. For informational purposes only

Example Validation Report

{
  "code": "VALIDATION__LocationReviewNote",
  "severity": "VIOLATION",
  "message": "<free-form map ops note here>"
}

RequestForInformation

Definition	Severity	API	Sample	Mode
Validate that Location's details are accurate and complete

Example Validation Report

{
  "code": "VALIDATION__RequestForInformation",
  "severity": "VIOLATION",
  "message": "Incomplete Details"
}

Portal/Email Notification

subtitle: Incomplete Details
body: The details about the location are incomplete.