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Manual verification validations for organization reviews including information requirements, updates, and API access requests

Manual Verification

Validations that may be "triggered" by Apple Business operations in "offline" mode. For a portal user, code triggers generation of a notification for email delivery and a notification for display in the portal.

AdditionalOrganizationInformationRequired

DefinitionSeverityAPISampleMode
Validate that information provided by an organization is sufficient to complete a review
VIOLATION
POST_AND_PUT
A
Portal/Email Notification

subtitle: Additional Information Required
body: More details and documentation are needed to verify your organization.

OrganizationAddressUpdateRejected

DefinitionSeverityAPISampleMode
Validate that no Apple Maps policy reason exists to reject an update made to an organization's address
VIOLATION
POST_AND_PUT
A
Portal/Email Notification

subtitle: Issue with Address
body: Unable to approve update to organization address.

OrganizationDetailsIncorrect

DefinitionSeverityAPISampleMode
Validate that organization details are correct
VIOLATION
POST_AND_PUT
A
Portal/Email Notification

subtitle: Incorrect Details
body: The details about the organization are incorrect.

OrganizationPhoneNumberUpdateRejected

DefinitionSeverityAPISampleMode
Validate that no Apple Maps policy reason exists to reject an update made to an organization's phone number
VIOLATION
POST_AND_PUT
A
Portal/Email Notification

subtitle: Issue with Phone Number
body: Unable to approve update to organization phone number.

OrganizationTypeShouldBeAgency

DefinitionSeverityAPISampleMode
Validate that "Owner" organization type, selected during sign up in Apple Business, appropriately describes the legal entity
VIOLATION
POST_AND_PUT
A
Portal/Email Notification

subtitle: Wrong Type of Organization Chosen
body: The organization doesn't meet the requirements for the entity type chosen when registering.

OrganizationTypeShouldBeOwner

DefinitionSeverityAPISampleMode
Validate that "Agency" organization type, selected during sign up in Apple Business, appropriately describes the legal entity
VIOLATION
POST_AND_PUT
A
Portal/Email Notification

subtitle: Wrong Type of Organization Chosen
body: The organization doesn't meet the requirements for the entity type chosen when registering. Please register again. Link to org selector page for "register again" in final sentence

API Access Request

APIAccessRequestNotApproved

DefinitionSeverityAPISampleMode
Validate that no Apple Business policy reason exists to not approve an organization's API access request
VIOLATION
POST_AND_PUT
A
Email Notification

subject: Unable to approve API access request. body: The data you submitted to the API access partner questionnaire was reviewed. Your request was not approved at this time. If this decision changes in the future, we will contact you.

BrandedEmailVolumeRequirementsForAPIAccessNotMet

DefinitionSeverityAPISampleMode
Validate that an organization's expected branded email volume exceeds threshold for API access
VIOLATION
POST_AND_PUT
A
Email Notification

subject: Unable to approve API access request. body: The data you submitted to the API access partner questionnaire was reviewed. Your request was not approved at this time. If this decision changes in the future, we will contact you.

BrandRelationshipRequirementsForAPIAccessNotMet

DefinitionSeverityAPISampleMode
Validate that an organization meets brand relationship requirements for API access
VIOLATION
POST_AND_PUT
A
Email Notification

subject: Unable to approve API access request. body: The data you submitted to the API access partner questionnaire was reviewed. Your request was not approved at this time. If this decision changes in the future, we will contact you.

LocationListingsRelationshipRequirementsForAPIAccessNotMet

DefinitionSeverityAPISampleMode
Validate that an organization meets location listing relationship requirements for API access
VIOLATION
POST_AND_PUT
A
Email Notification

subject: Unable to approve API access request. body: The data you submitted to the API access partner questionnaire was reviewed. Your request was not approved at this time. If this decision changes in the future, we will contact you.

LocationListingsVolumeRequirementsForAPIAccessNotMet

DefinitionSeverityAPISampleMode
Validate that an organization's expected location listings volume exceeds threshold for API access
VIOLATION
POST_AND_PUT
A
Email Notification

subject: Unable to approve API access request. body: The data you submitted to the API access partner questionnaire was reviewed. Your request was not approved at this time. If this decision changes in the future, we will contact you.

note

Matching subjects and bodies for API Access Codes is temporary.